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WORK Labs

WORK Labs™ · Richmond, Virginia · Est. 1993

Visionary leaders need visionary thinkers.

Collage of a classical profile with the CI² formula, the square root of HI squared plus AI squared

The hardest part of leading isn't finding answers. It's knowing which ones matter, and making the call, often alone.

Since 1993, WORK has helped leaders build brands, products, ventures and ideas. Someone in the room who doesn't think like you do.

That's the point.


02Talk is cheap

The work is the proof.

Since 1993: hundreds of brands, dozens of industries and virtually every medium. Advertising. Packaging. Products. Ventures. Publishing. Technology.

Most firms specialize. We learned to connect things.

This isn't a portfolio. It's pattern recognition.

Past

Cobra USA work concept presentation board

Cobra USA

Automotive

Present

Thnk: Labs work concept presentation board

Thnk: Labs

Education

Future

Wine Hunters work concept presentation board

Wine Hunters

Spirits


Experience

  • Sprint
  • Virginia is for Lovers
  • Ortho On Call
  • L.C. King Manufacturing Co.
  • Smile Pops
  • Miller
  • Wyndham Hotels & Resorts
  • National Geographic
  • Crunch Fitness
  • HBO
  • CNBC
  • Exxon
  • Universal Corporation
  • Cobra USA
  • Microsoft
  • Elephant Pharm
  • Peak Experiences
  • Cobble & Stone
  • B.A.S.S.
  • Hearing First
  • Fine Fettle
  • Truth Fishing Reels
  • Journeyman's Adventure Co.
  • JBL
  • Worthen Furniture
  • Chronicle Books
  • Alaska Airlines
  • New York Life
  • Kendall-Jackson
  • Macy's

03How we think

The future isn't artificial. It's collaborative.

(AI²) + (HI²) = (CI²)

Most advisors answer the AI question with technology. We answer it with thinking.

AI has made information abundant. We believe that makes human judgment more valuable, not less. Collaborative Intelligence™ puts both to work at full strength: machines search, analyze, connect and remember; people question, imagine, judge and decide.

Better answers come from better questions.

Four instruments, used in order:

The 360º sees it. Prism interprets it. Phase Intelligence times it. Trivergent Thinking decides it.


04And now, Bubble CI™

The Evaluation establishes what's true. Bubble keeps watching what changes.

Bubble CI™ is a Collaborative Intelligence system built around one company. It learns the business, watches what changes inside it and around it, sets aside what doesn't matter, and tells you what does.

A person at WORK approves every recommendation before you see it.

Always gathering. Always filtering. Always advising.


05The WORK Foundry™

We don't just think about what's next. We build it.

WORK Foundry™ is where ideas become brands, products, services and ventures. Some begin with clients. Some begin with us. All move through the same discipline: understand the opportunity, decide what matters, build what deserves to exist.

Thinking is only useful when something happens because of it.


06Constantly evolving

Learn from the past, live in the present, plan for the future.

The WORK cap

Est. 1993

1993 to 1999

Era One: The first agency for agencies

We learned how the best creative companies work.

2000 to 2019

Era Two: Building ideas

We stopped only building brands for clients and began building our own.

2020 to today

Era Three: Building the future

Collaborative Intelligence. New systems. New ventures. A new WORK.

Observe. Learn. Evolve. Repeat.


07The partnership

Behind many legendary CEOs was a legendary creative partnership. Who's yours?

Great companies are rarely the product of one way of thinking. Behind many visionary leaders was someone who saw the world differently: enough distance to challenge assumptions, enough imagination to see what's possible, and enough candor to say what they actually thought.

One led the company. Another helped change how the world saw it.

Who sits across from you?

Steve Jobs, AppleLee Clow, Apple

Steve Jobs · Lee Clow

Apple

Howard Schultz, StarbucksScott Bedbury, Starbucks

Howard Schultz · Scott Bedbury

Starbucks

Herb Kelleher, SouthwestRoy Spence, Southwest

Herb Kelleher · Roy Spence

Southwest

Anna Wintour, VogueGrace Coddington, Vogue

Anna Wintour · Grace Coddington

Vogue

Carl Hahn, VolkswagenBill Bernbach, Volkswagen

Carl Hahn · Bill Bernbach

Volkswagen

Phil Knight, NikeDan Wieden, Nike

Phil Knight · Dan Wieden

Nike

Richard Branson, VirginSimon Draper, Virgin

Richard Branson · Simon Draper

Virgin

Sherlock Holmes, 221B Baker StreetDr. Watson, 221B Baker Street

Sherlock Holmes · Dr. Watson

221B Baker Street

"I'm not suggesting I'm Lee Clow. I'm suggesting the relationship is interesting."

· Cabell Harris

08Work with us

Three ways to work with WORK.

WORK Labs is reserving five Founding Partner positions. We'll fill them one at a time.


09The invitation

Start the conversation. Build what matters.

Good work starts with a brief. Great work often starts with a conversation.

No pitch. No pressure. Tell us what you're building, and what's in the way.

"Everyone seems to be an expert on branding until they are the ones who have to do it."

· Cabell Harris